Client Charter
![](https://imk.unimap.edu.my/images/CustomerCharter1.png)
![](https://imk.unimap.edu.my/index.php?quix-image=media/quixnxt/storage/images/Logo_TVE-1.svg_800.png 800w,https://imk.unimap.edu.my/index.php?quix-image=media/quixnxt/storage/images/Logo_TVE-1.svg_669.png 669w,https://imk.unimap.edu.my/index.php?quix-image=media/quixnxt/storage/images/Logo_TVE-1.svg_560.png 560w,https://imk.unimap.edu.my/index.php?quix-image=media/quixnxt/storage/images/Logo_TVE-1.svg_468.png 468w,https://imk.unimap.edu.my/index.php?quix-image=media/quixnxt/storage/images/Logo_TVE-1.svg_391.png 391w,https://imk.unimap.edu.my/index.php?quix-image=media/quixnxt/storage/images/Logo_TVE-1.svg_327.png 327w)
Letting You Know
Promptly sharing important information and updates with clients to keep them informed and maintain transparency.
![](https://imk.unimap.edu.my/images/Client Charter/LogoNo2.jpg)
Your View Matters
Emphasizes the significance of collecting and valuing client feedback to enhance services and products.
![](https://imk.unimap.edu.my/images/Client Charter/Eo_circle_green_number-3.svg.png)
Friendly Conservations
We engage respectfully, listen actively, and promote positive communication with citizens, fostering trust and effective interaction.
![](https://imk.unimap.edu.my/images/no4.png)
Making It Easy
Simplifying processes and interactions for clients to enhance their experience and convenience.
![](https://imk.unimap.edu.my/images/5v.png)
Safety First
Prioritizing client well-being through secure environments, risk awareness, and necessary precautions.
![](https://imk.unimap.edu.my/images/Client Charter/6v.jpg)
Happy to Help
Providing enthusiastic and effective assistance to ensure client needs are met with satisfaction.